“Centaur Retailing” (How Brick-and-Mortar Retailers Can Win Against Online Vendors)

In 1997 IBM’s Deep Blue defeated world chess champion Gary Kasparov, signaling the start of today’s much hyped fascination with artificial intelligence, or AI. Following Kasparov’s loss, however, a new form of chess competition arose. Officially dubbed “advanced chess” but often called “centaur chess,” it involves teaming human chess players with a computer, giving the…

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